Privacy Policy

This Privacy Policy explains how personal information is collected, used, disclosed and protected when you visit and use the review website available at wildcardcity-aussie.com in relation to the brand Wild Card City and the project Wild Card City. It applies to all visitors, readers and users of our website and related communication channels, whether or not you choose to follow outbound links to third-party gambling operators. This Privacy Policy is effective from 01 January 2026 and replaces any previous versions published on wildcardcity-aussie.com.

Who We Are

For the purposes of this Privacy Policy, references to "we", "us" or "our" mean the operator of the informational review project Wild Card City hosted at:

Website: https://wildcardcity-aussie.com

We operate as an independent casino review and comparison publisher focusing on the Wild Card City brand and related domains. We do not operate an online casino, do not provide gambling services, and are not the same entity as any operator behind the Wild Card City gambling website(s). The corporate name, registered office address, and registration details of the content publisher are not publicly disclosed at this time; however, you may contact us using the details below for any privacy-related enquiries.

Data Protection Contact

We have appointed an internal contact point responsible for privacy and data protection matters (Data Protection Contact / "DPC"). You can reach this person or department via:

Email: [email protected] (or the contact email indicated in the "Contact" or "Imprint" section of our website, which will route to the privacy contact)
Postal contact: Data Protection Contact, Wild Card City project, c/o Website Operator, mailing address available on request via email

As we are an informational site oriented towards Australian users and not an AU-registered casino operator, we are not directly regulated as a gambling provider under Australian law. Nevertheless, we handle personal information in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and, where applicable, take into account international standards such as the EU General Data Protection Regulation (GDPR).

What Personal Data We Collect

When you use wildcardcity-aussie.com and interact with the Wild Card City project, we may collect and process the following categories of information.

Identification and Contact Data

Basic contact details: name, email address and any other contact information you voluntarily provide when you:
- subscribe to newsletters or updates (if offered);
- submit feedback or complaints via email or any online form we provide;
- request information or exercise your privacy rights.

Technical and Usage Data

Technical identifiers: IP address, device type, operating system, browser type and version, language settings, approximate location (e.g., city, region) derived from IP, date and time of access.
Log data: pages visited, referral URLs, time spent on pages, clicks on internal links, error logs and performance metrics.
Cookie and tracking data: identifiers associated with cookies, pixels, tags and similar technologies as described in the "Cookies & Tracking Technologies" section.

Behavioural and Interaction Data

On-site behaviour: navigation paths, clicks on outbound links (for example, links redirecting you from wildcardcity-aussie.com to third-party gambling operators such as Wild Card City), scroll depth, interaction with review content, banners and comparison tools.
Marketing interaction data: information about whether you open, read or interact with our emails (if you subscribe), including time of opening, clicks on links and unsubscribe behaviour.

Payment and Gambling-Related Data

We do not process payments on wildcardcity-aussie.com and we do not operate player accounts. However:
- If you interact with our affiliate links or tracking codes, we may receive aggregated or pseudonymised information from third-party partners (e.g., that a click or registration occurred) for analytics and commercial reporting.
- Any payment data, betting history, KYC/AML data or financial information you provide to actual casino operators (including any Wild Card City gambling website) is processed solely by those third parties under their own privacy policies.

Data from Third Parties

Analytics and advertising partners: information from tools such as Google Analytics or other similar services (where used) about aggregate user behaviour.
Affiliate and tracking networks: pseudonymised identifiers and conversion data (e.g., sign-ups or clicks) that do not directly identify you but may be associated with an online identifier.

We do not intentionally collect sensitive information (such as health data or information about political opinions) via wildcardcity-aussie.com. We also do not knowingly collect information from individuals under 18 and our content is directed to adults. If you believe a minor has provided us with personal information, please contact us so we can delete it where appropriate.

Legal Basis for Processing

We process personal information in accordance with applicable privacy laws. The specific legal basis may vary depending on your location; however, the following grounds generally apply:

Consent

We rely on your consent when:
- you subscribe to newsletter or marketing communications and voluntarily provide your email address;
- non-essential cookies (e.g., advertising or advanced analytics cookies) are used where consent is required by law;
- you provide information voluntarily in a contact form or survey which is not strictly necessary for providing the service.

Performance of a Contract or Steps Prior to Entering a Contract

Where a contractual or quasi-contractual relationship exists, we may process data to:
- provide access to the website and its functionalities;
- respond to support requests, complaints or queries you submit;
- manage any agreements with contributors, partners or affiliates who interact with us via the website.

Legitimate Interests

We process certain data on the basis of our legitimate interests, provided these are not overridden by your rights and freedoms. These interests include:
- ensuring the security, stability and performance of wildcardcity-aussie.com;
- measuring and improving the effectiveness of our editorial content, including the Wild Card City project;
- detecting, preventing and investigating suspected fraud, abuse or technical issues, especially given the high-risk profile of unlicensed operators like Wild Card City;
- maintaining records for internal administration, audits and business planning.

Compliance with Legal Obligations

We may process personal information if necessary to:
- comply with applicable legal obligations under Australian law (e.g., responding to valid law-enforcement requests, court orders, or regulatory investigations, including any engagement with the Australian Communications and Media Authority (ACMA));
- co-operate with foreign or international regulators where we are legally required to do so;
- maintain records to demonstrate compliance with privacy and consumer-protection standards.

Purpose of Processing

We use the personal information we collect for the following purposes:

Provision of website and content: to operate, administer and provide access to wildcardcity-aussie.com and the Wild Card City review pages, including hosting, content delivery and basic functionality.
Improvement of services: to analyse how visitors use our site, understand which pages are most relevant, identify issues (such as broken links or slow loading times) and develop new features, tools or content that better inform users about the risks associated with unlicensed casinos like Wild Card City.
Communications and support: to respond to your messages, feedback, complaints or requests, to contact you where necessary in relation to privacy issues, and to manage any subscriptions you choose to take up.
Marketing and informational mailings: to send you newsletters or promotional communications about new reviews, warnings, updates to our assessments of Wild Card City or similar brands, and other gambling-related content, where you have opted in or where permitted by law.
Analytics and performance measurement: to use aggregated or pseudonymised data for statistical analyses, reporting to internal stakeholders or partner networks, and optimisation of traffic sources.
Fraud prevention and security: to protect our website and supporting infrastructure from attacks, to detect unusual or potentially harmful patterns of use, and to safeguard against identity misuse or automated scraping.
Legal and regulatory purposes: to comply with our legal obligations, manage potential disputes, enforce our terms of use, and co-operate with competent authorities, including in contexts related to the enforcement activities of ACMA against illegal gambling operations.

Disclosure & Sharing

We do not sell your personal information. However, we may share information with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate safeguards:

Service Providers and Technical Partners

Hosting and infrastructure providers: companies that provide servers, hosting environments, content-delivery networks and related services necessary to operate wildcardcity-aussie.com.
Analytics providers: third parties that help us measure traffic and website performance (for example, analytics services or tag management tools), which may receive pseudonymised identifiers, IP addresses and usage data.
IT, security and maintenance providers: consultants and companies who support the security, integrity and ongoing maintenance of our website and associated systems.

Affiliate, Advertising and Tracking Partners

Third-party networks and partners we work with for:
- affiliate tracking of clicks and conversions when you follow outbound links to Wild Card City or other operators;
- limited advertising or promotional placements on our site, where used;
- aggregated reporting on the performance of campaigns or content.
These partners typically receive pseudonymised or anonymised identifiers rather than direct contact data. Any direct processing of your personal data by such partners is governed by their own privacy policies.

Regulators, Authorities and Legal Recipients

Regulatory and law-enforcement authorities: where required by law, we may disclose information to:
- Australian authorities such as the ACMA or other agencies enforcing the Interactive Gambling Act 2001, particularly in relation to illegal gambling services;
- overseas regulators and supervisory authorities where mandated by applicable law or where necessary to protect our legal rights.
Professional advisers: lawyers, auditors, insurers and consultants who provide professional services, subject to confidentiality obligations.

Corporate Transactions

In the event of a proposed or actual merger, acquisition, restructuring, sale of assets or similar transaction involving the Wild Card City project or wildcardcity-aussie.com, personal information may be disclosed to potential or actual purchasers or their advisers, subject to appropriate confidentiality safeguards, and will remain subject to this Privacy Policy or a policy that provides at least equivalent protection.

International Transfers

Our website is aimed primarily at users located in Australia, but our technical infrastructure and service providers may be located in, or may process data from, other countries.

Cross-border processing: personal information may be stored and processed in:
- Australia;
- Member States of the European Economic Area (EEA) or the United Kingdom;
- other countries, including the United States or other regions where our hosting providers, analytics tools or affiliate networks are based.
Safeguards: where information is transferred out of your home jurisdiction, we take steps designed to ensure it receives an adequate level of protection, which may include:
- contractual obligations on recipients, such as standard contractual clauses or equivalent mechanisms where required under EU/UK laws;
- technical measures such as encryption, access controls and data minimisation;
- organisational measures including internal policies and restricted access based on roles.

By using wildcardcity-aussie.com, you acknowledge that your information may be processed in countries which may have different data-protection laws than your country of residence. In such cases, we will continue to protect your information as described in this Privacy Policy.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Retention periods may differ depending on the type of data and the context in which it was collected.

Contact and correspondence data: emails and messages you send us, as well as our replies, are usually kept for up to 3 years after the matter is resolved, in order to handle follow-up queries and maintain records for legal purposes.
Newsletter and marketing data: if you subscribe to our communications, we retain your subscription details for as long as you remain subscribed. If you unsubscribe, we will keep a limited record of your email address in a suppression list to ensure we do not contact you again, unless you re-subscribe.
Technical logs and analytics data: server logs and analytics data that may include IP addresses and usage information are generally stored for up to 24 months, unless a longer period is required for security investigations, legal obligations or dispute resolution.
Affiliate and campaign reporting data: aggregated or pseudonymised data used for partner reporting is typically kept for up to 5 years for accounting, audit and business-planning purposes.
Legal and compliance records: where data is necessary to comply with legal obligations, enforce our rights or respond to regulatory inquiries, we may retain it for the duration of the relevant limitation period or as required by law.

When data is no longer necessary and there is no legal obligation to retain it, we will delete it or irreversibly anonymise it. If deletion is not possible (e.g., because the data is stored in backup archives), we will securely store the data and isolate it from further processing until deletion becomes feasible.

Your Rights

Depending on your location and subject to applicable law, you may have the following rights in relation to your personal information. These rights derive from international standards such as the GDPR and, where relevant, are broadly consistent with the rights recognised under other privacy regimes.

Access, Rectification and Erasure

Right of access: you may request confirmation as to whether we process personal information about you and, if so, obtain a copy of that information along with certain related details.
Right to rectification: you may request that we correct or complete inaccurate or incomplete personal information.
Right to erasure: you may request that we delete your personal information in certain circumstances, for example where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and there is no other legal ground for processing.

Restriction, Objection and Portability

Right to restrict processing: in specific situations, you may request that we restrict the processing of your information, for example while we verify its accuracy or assess an objection.
Right to object: where processing is based on our legitimate interests, you may object at any time on grounds relating to your particular situation. We will stop processing the data unless we demonstrate compelling legitimate grounds that override your interests, rights and freedoms, or where processing is necessary for the establishment, exercise or defence of legal claims.
Right to data portability: where supported by law, you may request a copy of the personal information you provided to us in a structured, commonly used and machine-readable format, and ask us to transmit it to another controller where technically feasible.

Marketing and Consent-Related Rights

Withdrawal of consent: where processing is based on your consent (e.g., receiving marketing emails or the use of certain cookies), you can withdraw your consent at any time. This will not affect the lawfulness of processing before withdrawal.
Right to opt out of marketing: you may opt out of marketing communications at any time by using the unsubscribe link in the emails or by contacting us directly.

Exercising Your Rights and Timeframes

How to submit a request: to exercise any of the rights above, please contact our Data Protection Contact at [email protected] and clearly indicate:
- your name and contact details;
- which right(s) you wish to exercise;
- any relevant details that will help us locate your data.
Verification: we may request additional information to verify your identity before fulfilling your request, particularly where we have limited data about you.
Response time: we aim to respond to all valid requests within 30 days of receipt. If your request is complex or we receive numerous requests, we may extend this period by a further 30 days, in which case we will inform you of the extension and the reasons.
Fees: requests are generally handled free of charge. We may charge a reasonable fee or refuse to act on a request that is manifestly unfounded or excessive, particularly if it is repetitive.

Please note that some rights may be limited where we have an overriding legal obligation or legitimate interest to continue processing certain data (for example, retaining records for legal or regulatory purposes). In such cases, we will explain the reasons for our decision, unless we are legally prevented from doing so.

Cookies & Tracking Technologies

We use cookies and similar technologies on wildcardcity-aussie.com to ensure the proper functioning of the site, understand how it is used and, where applicable, support our affiliate and marketing activities.

Types of Cookies We Use

Strictly necessary (functional) cookies: these cookies are essential for the operation of the website and enable core features such as page navigation, security and access to certain areas. The website cannot function properly without these cookies.
Preference cookies: these cookies remember your choices (such as language settings or cookie preferences) to provide a more personalised experience.
Analytics and performance cookies: these cookies collect information about how visitors use the site (e.g., which pages are most visited, how users move between pages, and any error messages encountered). We use this data to improve the performance and usability of our content.
Advertising and affiliate cookies: these cookies or similar technologies may be used to track clicks on outbound links and attribute referrals to affiliate partners, particularly when you follow links to Wild Card City or other gambling operators. This helps us measure the effectiveness of our content and commercial relationships.

Third-Party Cookies and Tracking

Some cookies are placed by third-party services that appear on our pages (for example, analytics providers, ad networks or affiliate platforms). These third parties may use the data they collect in accordance with their own privacy policies.

Managing Cookies

Browser settings: most web browsers allow you to:
- view which cookies are stored on your device;
- delete existing cookies;
- block all or specific types of cookies;
- set preferences for certain websites.
Internal tools: where available, we may provide an on-site cookie banner or preference centre that allows you to manage your non-essential cookie settings.

Please be aware that blocking or deleting cookies may affect your ability to use certain features of the website or may impact overall user experience.

Data Security

We implement a combination of technical and organisational measures designed to protect your personal information against unauthorised access, use, disclosure, alteration or destruction.

Encryption in transit: we use industry-standard Transport Layer Security (TLS) 1.2 or higher to encrypt data transmitted between your browser and our servers, helping to prevent interception and tampering.
Encryption and protection at rest: where feasible, data stored in our systems is protected by encryption or equivalent safeguards. Access to databases and backups is strictly limited and protected by authentication and network-security measures.
Access controls: access to personal information is restricted to authorised personnel who need it to perform their duties. Access rights are reviewed periodically, and role-based permissions are applied where appropriate.
Security monitoring and audits: we conduct regular internal reviews of our systems and may engage external specialists to evaluate and improve our security posture. Log files and system alerts are monitored for unusual activity.
Staff awareness and confidentiality: individuals with access to personal information are subject to confidentiality obligations and receive guidance on responsible data handling and security practices.
Incident response: we maintain procedures to identify, assess and respond to potential data-security incidents. In the event of a data breach likely to result in a high risk to your rights and freedoms, we will take appropriate steps in accordance with applicable laws, which may include notifying you and relevant authorities.

While we endeavour to implement reasonable safeguards, no system can be guaranteed to be 100% secure. You are encouraged to take your own precautions, such as using up-to-date software and avoiding sharing sensitive information over unsecured networks.

Complaints & Contacts

If you have questions, concerns or complaints about how we handle your personal information, or if you wish to exercise your privacy rights, you can contact us using the details below.

Contacting Us

Email (primary contact): [email protected]
Website: via any contact or feedback form provided on wildcardcity-aussie.com (if available)
Postal address: Data Protection Contact, Wild Card City project, c/o Website Operator (postal details available upon request by email)

Internal Complaint Procedure

Submit your complaint: send us a clear description of your concern, including any relevant dates, interactions and supporting documentation.
Acknowledgement: we will aim to acknowledge receipt of your complaint within 7 business days.
Investigation: we will review your complaint, gather necessary information and may contact you for clarification.
Response: we seek to provide a substantive written response within 30 days of receiving your complaint. If more time is needed due to complexity, we will inform you of the delay and provide an updated timeline.
Follow-up: if you are not satisfied with our response, you may raise additional questions or request that we re-examine certain aspects of your complaint.

Escalation to Supervisory Authorities

If you believe your privacy concerns have not been adequately addressed, you may have the right to lodge a complaint with a competent data-protection or privacy authority in your jurisdiction. For users in Australia, this includes:

Office of the Australian Information Commissioner (OAIC)
Website: https://www.oaic.gov.au

If you reside in another country, you may contact your local data-protection authority or equivalent regulatory body. Where EU/EEA or UK privacy laws apply to your situation, you may have the right to complain to an EU/EEA or UK supervisory authority of your habitual residence, place of work or place of the alleged infringement.

Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements or other factors.

Notification of changes: when we make material changes, we will:
- update the "Last updated" date at the end of this Privacy Policy;
- where appropriate, provide additional notice via email (if you have subscribed), website banners or account-level notifications (if such features are available);
- summarise key changes in a brief changelog or notice on the website.
Advance notice: for significant changes that materially affect how we process your personal information or your rights, we will endeavour to provide at least 30 days' advance notice before the new terms take effect, unless immediate changes are required by law or to address urgent security or compliance issues.
Your choices: if you do not agree with the updated Privacy Policy, you should stop using wildcardcity-aussie.com. If you have provided contact details or subscribed to communications, you may request deletion or unsubscribe in accordance with this Policy.

Last updated: January 2026